Microsoft Outlook (2000, XP, 2003 & 2007)

Our IT training can take several forms including one-to-one, small groups and classroom sessions.

Although these are all useful in their own way, we highly recommend one-to-one coaching at your place of work, which brings several key benefits. You can ask any questions you want, you can work at your level of expertise and your speed, and any improvements we generate are still on the PC when the trainer leaves.

Wherever possible we’ll work with Outlook features you use to do your job, and use them as the focal point for the training. For example, we'll use live emails, appointments and tasks to make the training more meaningful.

Note:  There is a relationship between this module and Managing your time effectively

What's Outlook used for? Outlook is part of the Microsoft Office suite of programs. You would use it to send and receive emails, and to manage your contacts information, your appointment schedule and your task workload.

The ideal delegate is: Someone with little or no experience of using Outlook for handling emails, maintaining an appointment schedule, or managing a task-list. Alternatively, they've been using Outlook for a while but feel they have started off on the wrong tack, and would like to go back to basics. The training will also suit delegates with a working knowledge of Outlook, but who have the need to manage their activities design more effectively. Typically, delegates will work in organisations where managing these activities electronically is appropriate.

An extensive range of topics can be covered including: Customising the Outlook bar Folder management Moving emails between folders Interpreting Outlook icons Customising folder views Sending, receiving, replying and forwarding Contact management Creating and amending appointments; Recurrences Creating and amending tasks; Recurrences Inserting items into the notes fields Working with Notes Please note that this list of topics isn't exhaustive. If there's something not shown that you're interested in please get in touch and we'll do our very best to help.

Cool activities include: Loads of hints, tips and tricks that will save you heaps of time (and therefore money) while you're working with Outlook.