Improving your interpersonal skills

"I just don't get her, and I don't know why!".

Every aspect of our lives involves interacting with others. Family, friends, business and leisure - they all provide opportunities to irritate the life out of people; and they do the same to us.

Why?

Because we're all different. And it's understanding those differences, and knowing how to deal with them that helps lubricate the potential for friction.

The reason this module provides the answers is hidden in the title:  Skills for Personal Interaction. 

Duration: One day

The ideal delegate is: This module would be suitable for someone who finds it difficult to relate with people in a business environment, and wants to understand why. Alternatively, they are responsible for ensuring that other people relate well with each other.

Outline content: Understanding yourself - Johari Window Belbin Team Roles Communication overview Interpersonal Skills:  Questioning and Listening Non-verbal communication (Body Language)

Cool activities include: How many camels can you see?